The TCPA "czar" talks spam call lawsuit risks for lenders
Troutman discussed the risks that TCPA lawsuits pose to mortgage companies and urged lenders to prioritize compliance.

SOURCE CHECK
TAP FOR WHYCredibility rates American Banker, which republished this story. The other scores rate the article itself.
American Banker is an established financial trade publication with professional reporting, though it is a niche outlet rather than a newspaper of record. The article identifies its author and attributes its substantive claims to an interview subject, but offers little independent verification of his estimates.
- Source type — Established financial trade press with a specialized readership.
- Author attribution — The reporter is named, and the text includes an author biography.
- Editorial standards — The interview is presented as edited for length and clarity, but the text provides limited evidence about corrections practices.
- Source selection — The article relies heavily on one expert's account and does not independently test many of his claims.
The interview gives detailed, attributed explanations and examples, but relies almost entirely on Troutman for predictions and broad claims about lawsuit outcomes. It includes little independent context or a contrasting perspective.
HOW WE SCORE ↗This is a single-source interview that presents Troutman's views at length without a competing perspective or independent examination of his forecasts. The interview format and clear attribution make the perspective identifiable, but do not make the treatment broadly balanced.
- Source diversity — Troutman is the principal source throughout the article.
- Counterarguments presented — The article does not include a competing account of litigation trends or lender exposure.
- Opinion vs reporting — It is an interview, with claims attributed to the interviewee rather than presented as the reporter's conclusions.
- Omitted context — The text provides little independent context to assess the interviewee's figures and predictions.
The article uses a straightforward interview format and attributes its assessments to Troutman. It does not add an evident partisan frame of its own.
- Language tone — The article's narration is neutral; stronger descriptions appear in attributed quotations.
- Source selection — The interview centers on one attorney's perspective, without an evident partisan source choice.
- Framing — The headline and questions frame the piece around legal risks for lenders.
Republished with credit
Republished from Nationalmortgagenews, with credit to the original publisher.
Not enough stories yet: 2 of 10.
Attorney and congressional candidate Eric Troutman warned that mortgage companies face growing risks from Telephone Consumer Protection Act lawsuits, predicting more settlements and urging lenders to prioritize compliance.
In an interview about TCPA litigation, Troutman said lawsuits are increasing and that mortgage companies may face more settlements in the coming months. He described the cases as complex and costly to defend, and advised institutions to take compliance seriously.
Troutman also said plaintiffs’ lawyers have become more sophisticated and that class-certification rates have risen. He characterized the potential exposure as substantial, while noting that outcomes depend on defendants’ compliance and legal strategies.
Community verdict
VOTING CLOSEDNo good or bad look here
This story reports what happened without casting Troutman in a good or bad light, so readers don’t rate it and it doesn’t count toward Troutman’s record.
People in this story
Attorney and congressional candidate interviewed about TCPA litigation
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