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Shared services platform

A common system or tool that multiple government agencies can use together, instead of each agency creating and maintaining its own separate version.

Federal credit programs

Government programs that offer direct loans (money lent directly by the government) or guarantee loans (where the government promises to pay back a loan if the borrower defaults) made by other lenders.

Loan origination

The complete process of creating a new loan, from when a borrower applies to when the loan is approved and the money is paid out.

General Services Administration (GSA)

A federal agency that helps manage and support the basic functioning of other federal agencies, often by providing supplies, services, and technology.

Commercially available technology

Software or systems that are already developed and sold by private companies for general use, rather than custom-built by the government.

Provider

The federal agency designated to operate, maintain, and support the Lending.gov platform for all other participating agencies.

Customer agency

A federal agency that uses the Lending.gov platform for its own specific loan programs.