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Supplemental Nutrition Assistance Program (SNAP)

A federal program, often called food stamps, that provides food assistance benefits to low-income individuals and families to help them purchase groceries.

State agency

The government department or office within a state that is responsible for administering federal programs like SNAP.

Blended workforce

A team or staff that includes both permanent public employees and external contractors working together to perform tasks or services.

Merit-based personnel

Public sector employees who are hired and promoted based on their qualifications, skills, and performance through a fair and open process, rather than political connections.

Certification

In the context of benefit programs like SNAP, this refers to the process of reviewing an applicant's information to determine if they meet all eligibility requirements.

Collective bargaining agreement

A written contract between an employer (such as a state government) and a labor union that outlines the terms and conditions of employment for a group of employees.