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Nonmandatory guidance

Suggestions and best practices provided by the government that businesses are encouraged but not legally required to follow.

Work practice controls

Specific procedures and rules implemented by workplaces to effectively reduce safety hazards, such as employee training on violence prevention or assigning sufficient staff.

Engineering controls

Physical changes to a workplace or equipment that remove a hazard or create a barrier between an employee and the hazard, like electronic access controls, weapon detectors, or shatter-resistant glass.

Environmental risk factors

Elements in a facility or area that may contribute to the likelihood or severity of a workplace violence incident, such as working in isolated areas, poor lighting, or lack of physical barriers.

Workplace violence

Any act or threat of violence, regardless of intent, that occurs at a workplace or while an employee is performing work duties, excluding lawful self-defense.

Threat of violence

A statement or conduct that causes an individual to reasonably fear physical injury and serves no legitimate purpose.

Occupational Safety and Health Administration (OSHA)